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Puckator BV is changing to Puckator EDC Sp Z.o.o

Puckator BV is changing to Puckator EDC Sp Z.o.o

In 2019 we created our Dutch company, Puckator BV, to facilitate the transition after Brexit.  At that time, we were still dispatching from the UK to Europe.  In September 2021 we opened our European Distribution Centre in Wroclaw, Poland as our hub for European distribution.

With the EDC now a year old, and running smoothly, we no longer need 2 companies in Europe, so the next logical step in our European development plan is to move all our accounts and invoicing from Puckator BV to Puckator EDC.

What does this mean for you?

Most things will stay the same: the same website, products, and excellent customer service.   You will still be looked after by the same team you are now, nothing will change there, but your invoices and statements will come from Puckator EDC instead of Puckator BV.

The VAT rate will change from 21% to 23%, but as before, if you have a valid VAT number, you will not be charged VAT.

What if I have an outstanding order or balance to pay?

We will be in touch with all customers if there are any specific changes to an active balance or back order during the transition.  For the most part, you won’t notice anything different.  If needed, we will confirm new bank details for payment of outstanding balances once we have moved your account. 

When is this happening?

These changes will take place the week commencing the 21st of November, but you can still order online and with our team during this time.  There will be changes going on in the background, but we will keep any disruption to a minimum and you probably won’t notice anything at all. 

How can I find out more?

If you’d like more information, or you have additional questions please get in touch with us via phone +353 (0) 818 882 465, +441579 321550 or email customerservices@puckator-wholesale.eu.

Copyright © 2000 - 2023 Puckator EDC Sp. z o.o. Ul. Graniczna 8AA, 54-610, Wrocław, Registered Number: 389391683, VAT: PL8943170010